Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Vendor Operations focused on automation, you will work horizontally across our safety vendor ecosystem to drive programs that standardize, automate, and scale the processes that keep our operations running. Rather than owning a single vendor relationship in isolation, you will operate across systems, tools, and vendor partners to build repeatable workflows, introduce automation and LLM-based tooling where it drives efficiency, and establish the reporting and communication rhythms that keep senior leadership informed. This is a builder's role for someone equally comfortable in a vendor business review, a process-mapping session, and a dataset full of operational signals. You will: - Lead horizontal programs that scale safety vendor operations by identifying friction across systems and vendor relationships, then designing and rolling out standardized processes and playbooks that improve quality, throughput, and cost efficiency. - Partner with vendors and internal stakeholders to translate operational goals into concrete workflows, SLAs, and success metrics, holding programs accountable to measurable outcomes. - Identify and implement automation opportunities across manual and repetitive processes, including agentic and LLM-based solutions that reduce toil and increase consistency. - Build and maintain reporting that turns large, messy operational datasets into clear signals, including trend analyses and program-health metrics leadership can act on. - Draft and deliver crisp communications and updates for senior leadership, synthesizing program status, risks, and recommendations. - Serve as a connective layer across vendor operations, tooling, and cross-functional partners (Global Scaled Operations, Moderation, Customer Support, Legal, Finance, and Engineering), ensuring changes are coordinated and scaled rather than solved one-off. You have: - 3-5 years of program and/or project management experience, ideally in operations, vendor management, or a trust & safety-related environment (experience interacting with vendors or customer service operations is a strong plus). - A programmatic, systems-level mindset - you naturally look for the reusable process behind a one-off problem and know how to drive adoption across teams. - Hands-on experience automating processes, plus practical familiarity with leveraging LLMs for agentic solutions and a working understanding of basic machine learning concepts. - Experience with or exposure to vendor relationship management, including SLAs, performance reviews, escalations, and partnering to improve delivery. - High proficiency in spreadsheet software (Excel/Google Sheets) and strong data fluency, with the ability to work with large datasets and turn them into reports and recommendations. - Clear written and verbal communication skills, with a proven track record of drafting materials for and communicating with senior leadership. - Basic proficiency in a coding or scripting language (e.g., Python, SQL) to independently explore and contextualize large datasets is preferred, but not mandatory. - Proactive mindset with the ability to thrive in a fast-paced, collaborative, global team setting. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $144,620 - $174,100 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Unlike anywhere else in AI right now, Roblox is building AI for creation. The mission of our Foundation AI team is to put generative AI in the hands of millions of creators. Last year, we shipped our first 3D foundation model, which turns text prompt into a production-ready 3D object. We're now pushing further into multi-modal input, like image, video, and 3D assets, and toward 4D, fully interactive worlds, all while developers keep full control of their game rules and physics. Creators use these models to build everything from a single 3D object to an entire playable world, reaching tens of millions of people every day. That end-to-end loop, from a creator's first prompt to a player's first moment inside an experience, is what makes this space different. The story of what these tools can do, and where they're headed, is still largely untold. We are looking for a world-class Senior Product Marketing Manager to define how Roblox communicates the future of AI-powered creation. This is a high-visibility role requiring a blend of technical fluency, narrative craft, and the cross-functional instincts to move quickly in one of the most dynamic spaces in the industry. You will be embedded with our Foundation AI product and engineering teams, earning fluency at the intersection of deep technical innovation and a creator community that cares intensely about what gets built. You will build the brief, run the launch, and shape how millions of creators understand what is possible today and where we’re headed. This role is based in our San Mateo, CA Headquarters on a hybrid model, in-person three days a week, and reports into the Director of Creator Product Marketing. You Will: - Own the positioning and messaging for our Foundation AI products and turn technical capability into narratives that earn trust and drive action with creators. - Use the tools you are marketing. Hands-on product familiarity produces better stories than any spec sheet. - Stay ahead of the AI landscape. Develop a point of view on where Roblox sits and articulate what makes AI-native creation genuinely distinct. - Thread individual launches into a larger arc. In a fast-shipping environment, you build the through-line that shows creators where we are going and why it matters. - Move fast and bring people with you. You have the instincts to act quickly and the relationship skills to keep partners aligned without slowing down. - Close the loop between market and product. You bring creator sentiment and market signals into roadmap conversations just as naturally as you build the external narrative from them. - Think beyond launch day. You are energized by driving adoption and building the sustained education that turns a feature into a habit. You Have: - 8+ years of Product Marketing experience at a high-growth technology company, with a track record in developer tools, AI products, or technical platforms - Genuine curiosity about AI. You follow the space, have opinions about it, and are comfortable enough to use it, experiment with it, and explain it without oversimplifying. - Narrative instinct. You find the “so what” in a dense technical briefing and make complex work legible and worth caring about. - Exceptional written and verbal communication skills, with the range to adapt your voice for a developer community, an exec, or a creative brief. - Proven ability to drive cross-functional alignment. You quarterback GTM across Comms, Legal, DevRel, and Creative and keep things moving without losing people. - Deep creator empathy and a collaborative nature. You build trust with engineering and product partners because you take their work as seriously as they do. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $263,710 - $300,940 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic accounts, content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY ALT DEFENSE? Safety and Civility is Roblox’s #1 priority. The Alt Defense pod is at the front lines of this mission, tasked with solving one of the most difficult adversarial problems on the platform: Alternate Account Detection and Prevention. When bad actors are removed from Roblox, they often attempt to return immediately with new identities. Our goal is to stop them in their tracks. As the Technical Lead for this pod, you will architect and build an industry-leading detection system that operates at a massive scale—processing billions of accounts and identifying recidivism within minutes. You will also be supporting additional use cases for alt detection across the company. You will report to the Senior Engineering Manager of the Account Identity Team. You will: - Lead the technical vision for alternate account detection platform, moving from reactive measures to proactive, near real-time prevention. - Architect high-scale ML systems using Graph Neural Networks (GNNs) and advanced clustering techniques to map relationships across billions of entities. - Solve complex ground truth and training data challenges for adversarial usecases - Build for latency and scale, ensuring that detection happens within minutes of a bad actor’s attempt to rejoin the platform. - Develop innovative adversarial approaches to stay ahead of sophisticated actors who use evolving techniques to mask their identity. - Drive the ML roadmap, identifying opportunities to leverage big data and behavioral signals to improve precision and recall in a high-stakes environment. - Mentor and up-level a pod of high-performing ML and software engineers, fostering a culture of technical excellence and rapid iteration. You have: - MS or PhD degree in Computer Science, Machine Learning, or a related field. - 10+ years of industry experience in Applied ML, with a significant focus on anti-abuse, fraud, integrity, or identity. - Expertise in Graph Learning: Deep experience with Large-scale GNNs (GraphSAGE, PGB, etc.) and unsupervised/semi-supervised clustering at the scale of billions of nodes. - Proven track record of leading complex technical projects from conception to production-level deployment. - Experience with high-throughput systems: You understand the nuances of deploying ML models in low-latency environments where "time-to-detect" is a critical KPI. - Adversarial mindset: You can think like a bad actor to anticipate how they will circumvent detection and build robust defenses against it. You are: - Resourceful: You're adaptable in any situation and can always find a path forward in the face of evolving threats. - Analytical: Excited to investigate large, ambiguous datasets to find the "signal in the noise" of billions of accounts. - User Oriented: You understand that safety measures must be balanced with a seamless experience for our legitimate community members. - Team Oriented: You are a sought-after mentor who lifts up your peers and builds a collaborative, high-performance environment. - Mission Oriented: You are laser-focused on keeping Roblox safe and are willing to take bold, strategic risks to achieve a billion-user scale safely. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $328,610 - $399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why User Behavior? You will build the backend systems that fundamentally shift how Roblox responds to unsafe behavior - from reactive, stateless punishment to a personalized, adaptive system that reflects who a user actually is. You will own core backend infrastructure for a new capability at Roblox: a low-latency behavioral data layer, a centralized rules-and-inference engine, and a unified intervention-delivery framework that together let us treat users based on their real risk profile instead of a single point total. This is a rare opportunity to build foundational, high-scale systems that directly shape how Roblox understands and responds to risk across hundreds of millions of users. You will feel a deep sense of responsibility building systems that directly affect millions of users, especially minors, on one of the world's largest platforms. Your work will reduce harm, improve fairness, and help ensure Roblox remains a place where creativity and community can thrive safely. You will: - Build the User Behavior Foundation: Design and operate the low-latency, per-user behavioral data layer that powers real-time safety decisions - aggregating signals like violation history, in-game reports, and behavioral patterns into a single queryable source of truth. - Own the Consequence Engine: Build and evolve the centralized decision engine that combines deterministic rules with ML risk signals into a single, consistent safety decision the authoritative system every consequence flows through. - Own the Feature Restriction Platform: Build a unified, backend-driven framework for delivering safety interventions that any product team can plug into, replacing today's fragmented, feature-specific implementations. - Unify Abuse Reporting: Build the backend that consolidates reporting channels into a single, scalable framework - integrating LLM-based classification, agentic review workflows, and ML models to improve report routing, prioritization, and reporter feedback while meeting global regulatory requirements. - Design for trust and auditability: Build serving infrastructure that meets a high bar for explainability and fairness, since these systems directly determine consequences for millions of users. - Ship code, not just designs: Own end-to-end delivery - from system design through migration, testing, and production operation. You have: - 5+ years of experience building and operating production backend systems at scale, ideally in Go or a comparable statically-typed backend language. - Strong experience designing distributed systems: service APIs (RPC/gRPC), data modeling for high-throughput event ingestion, caching, and low-latency read paths. - Experience building and evolving rules engines, workflow/decision systems, or similarly stateful business-logic services. - Experience with streaming or batch data pipelines feeding a feature store or similar ingestion layer, and comfort partnering with ML engineers who consume that data. - Solid production operations fundamentals: monitoring, alerting, oncall, capacity planning, and incident response for systems with real user-facing impact. - Nice to have: experience in Trust & Safety, fraud, risk, or other adversarial domains; experience with feature stores or ML-serving infrastructure; experience building frontend-agnostic, backend-driven UI frameworks (e.g. server-driven intervention/notification rendering). You are: - A Systems Thinker: capable of designing infrastructure that other teams (ML, feature teams, policy) build on top of, not just point solutions. - A Pragmatic Builder: scrappy and impact-oriented, comfortable turning scattered, undocumented signals and legacy code paths into clean, well-owned services. - Comfortable with Ambiguity: this space is actively being redefined — you'll help set the standard, not just implement one handed to you. - A Reliability-Minded Engineer: you treat testing, migrations, and oncall as first-class parts of the job, not afterthoughts. - Committed to Ethical, Responsible Engineering: dedicated to building systems that are fair, auditable, and operate with the utmost responsibility toward user safety. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $196,750 - $243,290 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.